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Privacy Policy

Last updated: January 1, 2025. This policy explains how Vedhin Technology collects, uses, and protects your personal information.

Short Version: We collect only what we need, we never sell your data, we store it securely, and you can request deletion at any time. Full details below.

1. Who We Are

Vedhin Technology (“Company”, “we”, “us”, “our”) is an IT services company registered in India, with its principal office at Malviya Nagar, Jaipur, Rajasthan 302017, India. We operate the website vedhin.com (“Website”) and provide software development, staff augmentation, cloud services, and related IT services.

For data protection purposes, Vedhin Technology is the data controller for personal information collected through our website and services.

Contact for privacy matters: info@vedhin.com | +91 9620242450

2. What Personal Information We Collect

We collect personal information in the following categories:

  • Contact Information: Name, email address, phone number, company name, job title — collected when you submit our contact form, request a consultation, or communicate with us.
  • Project Information: Technical requirements, budget ranges, project descriptions, and timelines — collected when you submit a project enquiry.
  • Communication Records: Emails, chat records, and call notes from our interactions with you.
  • Website Usage Data: IP address, browser type, pages visited, time on site, referring URLs — collected via cookies and analytics tools (Google Analytics 4, Microsoft Clarity).
  • Newsletter Subscriptions: Email address if you subscribe to our newsletter.
  • Employment Applications: CV/resume, work samples, and contact details if you apply for a position at Vedhin.

We do not collect sensitive personal information such as health data, financial account numbers, government IDs, racial or ethnic origin, or biometric data.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Responding to enquiries — to respond to your project questions, consultation requests, and service enquiries.
  • Providing services — to deliver the IT services you have engaged us for, including project management and staff augmentation coordination.
  • Communication — to send project updates, invoices, and service-related communications.
  • Marketing — to send our newsletter and service updates (only if you have opted in and always with an unsubscribe option).
  • Analytics — to understand how our website is used and improve it, using aggregated and anonymised data where possible.
  • Legal compliance — to comply with applicable Indian and international laws.
  • Recruitment — to evaluate job applications for open positions at Vedhin Technology.

4. Legal Basis for Processing (GDPR)

For users in the European Union or European Economic Area, our legal bases for processing are:

  • Contract performance: Processing necessary to provide the services you’ve requested.
  • Legitimate interests: Responding to enquiries, improving our website, and direct marketing to existing clients.
  • Consent: Newsletter subscriptions and non-essential cookies — you may withdraw consent at any time.
  • Legal obligation: Retaining records as required by Indian tax and company laws.

5. Cookies and Tracking Technologies

We use the following cookies and tracking technologies:

  • Essential Cookies: Required for the website to function (session cookies, security cookies). Cannot be disabled.
  • Analytics Cookies: Google Analytics 4 and Microsoft Clarity — help us understand website usage. You may opt out via our cookie consent banner.
  • Marketing Cookies: Meta Pixel, LinkedIn Insight Tag — help us measure advertising effectiveness. Only active if you accept marketing cookies.

You can manage cookie preferences through our cookie consent banner or by adjusting your browser settings. Note that disabling some cookies may affect website functionality.

6. Data Sharing

We do not sell, rent, or trade your personal information. We share data only in these circumstances:

  • Service providers: We use Google Workspace (email), Mailchimp (newsletter), AWS (hosting), and similar tools. These providers process data under their own privacy policies and our data processing agreements.
  • Legal requirements: We may disclose data to comply with applicable laws, court orders, or government requests.
  • Business transfers: In the event of a merger or acquisition, data may be transferred to the successor entity.
  • With your consent: We may share data in other circumstances with your explicit consent.

7. International Data Transfers

Our servers are hosted on AWS in India and the United States. For clients in the EU/EEA, data transferred to India or the US is protected through our contractual commitments and AWS’s Standard Contractual Clauses. If you have questions about international transfers, contact us at info@vedhin.com.

8. Data Retention

  • Enquiry data: 3 years from last contact, or until you request deletion.
  • Client project data: 7 years from project completion (required for Indian tax compliance under the Income Tax Act, 1961).
  • Newsletter subscriptions: Until you unsubscribe.
  • Job application data: 6 months from application date if not hired, or as long as you remain employed.
  • Website analytics: 26 months (Google Analytics default).

9. Your Rights

Depending on your location, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data (“right to be forgotten”), subject to legal retention requirements.
  • Restriction: Request that we restrict processing of your data.
  • Portability: Request your data in a machine-readable format (EU/EEA residents).
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw consent: Withdraw consent at any time for consent-based processing.

To exercise any of these rights, email us at info@vedhin.com with “Privacy Request” in the subject line. We will respond within 30 days. We may need to verify your identity before processing your request.

10. Data Security

We implement appropriate technical and organisational security measures including: SSL/TLS encryption for data in transit, encrypted storage for sensitive data, access controls and regular security reviews, and employee training on data handling. However, no internet transmission is 100% secure — if you have reason to believe your data has been compromised, contact us immediately.

11. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children. If we become aware we have collected data from a child under 16, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website and updating the “Last updated” date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact & Complaints

For privacy-related questions or complaints, contact us at:

Vedhin Technology
Malviya Nagar, Jaipur, Rajasthan 302017, India
Email: info@vedhin.com
Phone: +91 9620242450

If you are in the EU/EEA and believe we have not addressed your complaint adequately, you have the right to lodge a complaint with your local data protection authority.